If this were a railway company there would be a note on the website apologising for delays to trains caused by signal failures, derailed goods trains or whatever but in the world of Apple there are no apologies and no explanations. Yesterday I popped in to the gleaming white cathedral that is the Apple Store in Covent Garden in London and mentioned the problem to what turned out to be a relatively senior manager. He conceded uneasily that there was a problem but he talked about it as if it were someone else's issue not Apple's and when asked if there would be a bug fix it was all he could do to stifle a yawn. Subjects, I was made to feel, must not question the moods and habits of the Emperor.
Those of us who use Apple products – largely for aesthetic reasons I sometimes think – have become used over the years to the lofty mandarin style of Apple, the company's serene washing of its hands of problems like this. It is nothing new.
And I suppose, like everyone else in the Mac cult, I will simply bow my head and accept and light a taper in front of the iconic white apple.
Update on 2 April no sign of that update. Apple still floundering and searching impossible. Have a nice day.
